- The shipping options are now on the page for each product.
- Free shipping option for all orders.
- Fees of $5 for all order under $25.
- Delivery times depending on the options, the source and the place from where you ordered.
- If you do not receive your order within 30 to 75 days depending on your delivery options, the store will reimburse you (processing 2-3 working days).
- Canadian customers, products in inventory in Montreal delivered by Canada Post :
(2-7 working days**) - Refund if not received in 30 days.
(Reimbursed only after 30 days due to the COVID-19 crisis, normally it's 21 days.)
- Canadian, American or French customers, products from China:
(16-56 days*) - Refund if not received in 90 days.
(Reimbursed only after 90 days due to the COVID-19 crisis, normally it is 75 days.)
** The current delays at Canada Post due to COVID-19 are approximately 1 to 2 weeks.
** Please note that the delays that may be incurred by Canada Post are unfortunately beyond our control.
* The current delays for products from China due to COVID-19 are approximately 30 to 75 days.
* Please note that the delays are unfortunately beyond our control.