All products sold in the Wxyz Store are protected by a guarantee of delivery and quality.

If you are not satisfied with a product you purchased at our store, report it by email and the store owner will determine if you qualify for a refund.

Please note that customer satisfaction is very important to us and that any claim will be taken very seriously.

If you do not receive your order you can request a refund:

- Products from China (Delivery 15-30 days): Refund if not received within 90 days.

- Products in inventory in Montreal delivered by Canada Post (7-14 working days): Refund if not received within 21 days.